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Evidence Guide: AURAMA006 - Contribute to planning and implementing business improvement in an automotive workplace

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURAMA006 - Contribute to planning and implementing business improvement in an automotive workplace

What evidence can you provide to prove your understanding of each of the following citeria?

Review business plan and business performance

  1. Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed
  2. Gaps and risks to achieving business goals and KPIs are identified
  3. Risk management strategies to meet business goals and KPIs are identified and developed
  4. Contingency plan to address possible areas of non-conformance with the plan is developed
Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gaps and risks to achieving business goals and KPIs are identified

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Risk management strategies to meet business goals and KPIs are identified and developed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contingency plan to address possible areas of non-conformance with the plan is developed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist in developing, implementing and monitoring marketing and promotional strategies

  1. Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan
  2. Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix
  3. Agreed marketing and promotional strategies are agreed and implemented
  4. Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan
Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Agreed marketing and promotional strategies are agreed and implemented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek continuous improvement opportunities

  1. Business development strategies are regularly reviewed with supervisor
  2. Operational plans are reviewed to determine possible improvements to business
  3. New ideas or activities are presented as a business case and discussed with line manager
  4. Approval is sought from line manager before implementing new ideas and activities
Business development strategies are regularly reviewed with supervisor

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Operational plans are reviewed to determine possible improvements to business

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

New ideas or activities are presented as a business case and discussed with line manager

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Approval is sought from line manager before implementing new ideas and activities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review business plan and business performance

  1. Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed
  2. Gaps and risks to achieving business goals and KPIs are identified
  3. Risk management strategies to meet business goals and KPIs are identified and developed
  4. Contingency plan to address possible areas of non-conformance with the plan is developed
Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Gaps and risks to achieving business goals and KPIs are identified

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Risk management strategies to meet business goals and KPIs are identified and developed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contingency plan to address possible areas of non-conformance with the plan is developed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assist in developing, implementing and monitoring marketing and promotional strategies

  1. Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan
  2. Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix
  3. Agreed marketing and promotional strategies are agreed and implemented
  4. Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan
Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Agreed marketing and promotional strategies are agreed and implemented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek continuous improvement opportunities

  1. Business development strategies are regularly reviewed with supervisor
  2. Operational plans are reviewed to determine possible improvements to business
  3. New ideas or activities are presented as a business case and discussed with line manager
  4. Approval is sought from line manager before implementing new ideas and activities
Business development strategies are regularly reviewed with supervisor

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Operational plans are reviewed to determine possible improvements to business

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

New ideas or activities are presented as a business case and discussed with line manager

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Approval is sought from line manager before implementing new ideas and activities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Review business plan and business performance

1.1 Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed

1.2 Gaps and risks to achieving business goals and KPIs are identified

1.3 Risk management strategies to meet business goals and KPIs are identified and developed

1.4 Contingency plan to address possible areas of non-conformance with the plan is developed

2. Assist in developing, implementing and monitoring marketing and promotional strategies

2.1 Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan

2.2 Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix

2.3 Agreed marketing and promotional strategies are agreed and implemented

2.4 Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan

3. Seek continuous improvement opportunities

3.1 Business development strategies are regularly reviewed with supervisor

3.2 Operational plans are reviewed to determine possible improvements to business

3.3 New ideas or activities are presented as a business case and discussed with line manager

3.4 Approval is sought from line manager before implementing new ideas and activities

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Review business plan and business performance

1.1 Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed

1.2 Gaps and risks to achieving business goals and KPIs are identified

1.3 Risk management strategies to meet business goals and KPIs are identified and developed

1.4 Contingency plan to address possible areas of non-conformance with the plan is developed

2. Assist in developing, implementing and monitoring marketing and promotional strategies

2.1 Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan

2.2 Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix

2.3 Agreed marketing and promotional strategies are agreed and implemented

2.4 Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan

3. Seek continuous improvement opportunities

3.1 Business development strategies are regularly reviewed with supervisor

3.2 Operational plans are reviewed to determine possible improvements to business

3.3 New ideas or activities are presented as a business case and discussed with line manager

3.4 Approval is sought from line manager before implementing new ideas and activities

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria and foundation skills:

review the performance of an automotive workplace against its business plan over twelve months

analyse the effectiveness of the business marketing strategies against sales over twelve months

develop a strategy to improve business performance based on the above review and analysis.

Individuals must be able to demonstrate knowledge of:

key features of a business plan, including:

purpose of business plan

types of business planning, including:

feasibility studies

strategic, operational, financial and marketing planning

setting short, medium and long-term goals and objectives

role of key performance indicators (KPIs) and targets

key components of financial statements, including:

cash flow

trends

areas of risk

principles and factors to consider in setting budgets, including:

setting targets and stretch targets

business profit margins

expenditure, including fixed and variable costs

calculating service and hourly rates

contingency and unplanned events

stock holding costs

rework components and costs

subcontracting costs

business development principles, and strategies for improving business performance, including:

stages in business development

basic marketing concepts and principles

promotional activities

ways to reduce costs and address budget deficits

report formats for preparing a business case, including financial analysis.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

There is no Range of Conditions for this unit.